Mattering doesn’t have to be left to chance.
We can design for it.
In consulting with organizations around the country – from Fortune 500 companies to healthcare systems to national non-profits to leading higher education institutions – Jennifer has heard one question more than any other: How do we scale mattering? How do we make it part of the everyday experience within our organization, not something that depends on one exceptional manager or an occasional act?
To answer that question, Jennifer and her team built Mattering by Design, a workshop that offers a practical framework for scaling mattering across an organization and building it into the habits and systems that shape a workforce.
Creating a culture of mattering is one of the most meaningful things you can do for your employees—and one of the smartest things you can do for your organization’s performance.
And it doesn't have to be left to chance.
It can be built by design.
What We Offer
The Diagnostic
We run a proprietary, validated survey at your organization that measures all four mattering signals across your people. We compare your results with industry norms and walk you through what they mean: where you are already strong, and where there is opportunity to boost mattering.
Survey to readout takes ~3-4 weeks, and can be tailored for the whole organization or a subset. We recommend conducting the diagnostic prior to the workshop.
The Workshop
An interactive workshop that puts Mattering research and principles into practice.
The workshop combines original mattering survey data, case studies, and Jennifer’s proprietary framework to take mattering from the page into practice, with interactive exercises and a comprehensive workbook that translates the concept into practical steps you can apply the next day.
The Mattering by Design workshop is not a system overhaul. It's a way to embed mattering into the work you're already doing, and is designed to touch every employee at every stage of their work experience.
2-hour virtual session—built for hybrid and fully remote teams
4-hour in-person workshop—built for in-person experiences like conferences, retreats, gatherings, or in-office
Consulting
Jennifer takes on a small number of more in-depth, ongoing consulting partnerships each year with companies and campuses interested in expanding their mattering work beyond a single workshop.
Belonging Isn’t Enough. Employees Need to Know They Matter.
4 in 10 workers who feel like they belong at work still don't feel they matter.
Among workers who feel they belong, those who also feel they matter are 60% more likely to be engaged.
The Mattering by Design Architects
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Jennifer Wallace
Founder of The Mattering Institute
Mattering expert, researcher, thought leader, speaker, New York Times bestselling author
Jennifer is the founder of The Mattering Institute and a leading voice on mattering and its essential role in human well-being, workplace culture, and societal health. As a sought-after speaker, she has delivered keynotes about her research on the TED main stage, the Aspen Ideas Festival, SXSW, and hundreds of organizations worldwide. She is the author of two instant New York Times bestsellers, including Never Enough: When Achievement Culture Becomes Toxic — And What We Can Do About It and Mattering: The Secret to a Life of Deep Connection and Purpose. Jennifer helps leaders and institutions translate the science of mattering into cultures and systems that strengthen human connection, engagement, and purpose.
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Lauren Lavelle
Executive Director of The Mattering Institute
Mattering by Design Co-Creator and Lead Facilitator
Lauren is a strategy and communications leader who brings two decades of experience helping thought leaders bring their biggest ideas to life and maximize their impact. As Executive Director of The Mattering Institute, she works alongside Jennifer to turn research on mattering into practical frameworks organizations can put into practice. She leads the strategy and implementation behind every public-facing extension of Jennifer Wallace’s work, from research to partnerships to consulting engagements, and is the co-creator and lead facilitator of the Mattering by Design workshop.
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Nicole Bitler Kuehnle
Data & Measurement Lead
Nicole Bitler Kuehnle, PhD leads data and measurement strategy and implementation at the Mattering Institute. Prior to this work, Nicole spent nearly a decade at Bain & Company, first as a strategy consultant, and then as Program Manager of Bain Futures, a global think tank, researching worker motivation and the future of work.
